Simple, sturdy storage with space for clothes and shoes. This freestanding garment stand offers a practical all-in-one solution for hanging clothes and storing shoes. With a clean, minimalist frame and a built-in lower shelf, it’s ideal for bedrooms, hallways, guest rooms or utility spaces. Easy to assemble with all fittings included.
Clothes rail stand: Strong and freestanding for coats, jackets or daily use
Anti-slip rail ends: Raised ball ends stop hangers sliding off
Powder coated steel frame: Durable and stable for everyday use
Adjustable feet: For a level fit on uneven flooring
Easy assembly: Quick to put together with all parts and fittings included
Size: 160cm (H) x 120cm (W) x 45cm (D)
A reliable clothes rail stand with built-in shoe storage — simple to set up, practical to use, and designed to keep your space organised.
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Refund Policy
Return & Refund Policy
Last updated: 17 August 2025
At drbook.store, your satisfaction matters to us. This Return & Refund Policy explains your legal rights under UK consumer law, as well as the voluntary extended benefits we provide to make your shopping experience risk-free and transparent.
1. Legal Right of Withdrawal (14 Days)
As a consumer in the United Kingdom, you have a statutory right to cancel your order within 14 calendar days of receiving your goods without giving a reason.
The cancellation period ends 14 days after the day you (or a person you nominate, excluding the carrier) receive the goods.
To exercise this right, you must notify us clearly in writing by email or post.
2. Voluntary Extended Returns (30 Days)
In addition to your legal rights, drbook.store offers a 30-day voluntary return policy. This means you may return products free of charge within 30 days of delivery if:
The product is unused, undamaged, and in its original condition.
The original packaging, labels, and any included accessories are intact.
The product is not excluded under the non-returnable categories listed below.
3. Free Returns
We provide free returns within the UK.
Please contact us before sending items back to obtain a prepaid return label.
Items returned without prior authorisation may not be accepted.
4. Refund Process
Refunds are always made to the original payment method used during checkout.
We process refunds within 7 business days of receiving and inspecting returned items.
Your bank or payment provider may require additional time to credit the funds to your account.
If you paid for express shipping, this fee is non-refundable (unless the item was faulty or incorrect).
5. Exchanges
We do not currently offer direct exchanges. If you would like a different product, size, or variation, please return the item for a refund and place a new order.
6. Faulty, Damaged, or Incorrect Goods
If your order arrives faulty, damaged, or not as described:
Contact us within 48 hours of delivery.
Provide your order number and photos of the product/packaging.
We will arrange either a replacement at no cost or a full refund.
7. Non-Returnable Items
The following products cannot be returned:
Personalised or custom-made items.
Digital downloads or gift cards.
Perishable goods or items with a short shelf life.
Hygiene-sensitive products (such as certain personal-use items) if unsealed.
8. Order & Delivery Transparency
Processing time: 1–2 business days after payment confirmation.
Transit time: 2–4 business days for delivery within the UK.
Return window: 30 days from delivery.
Refund processing time: 7 business days after receiving and inspecting the return.
9. Contact for Returns
To start a return or ask questions about refunds, please contact us at:
drbook.store 📧 Email: thanhchauthan@gmail.com 📞 Phone: +44 7475 352330 🏠 Address: 11 Liverpool Rd, London, N1 0RP, United Kingdom
10. Final Notes
This Return & Refund Policy does not affect your statutory consumer rights under UK law. Our 30-day free return option is an additional guarantee to provide you with a secure and worry-free shopping experience at drbook.store.
Contact Us
Last updated: 17 August 2025
We value your trust and are here to assist you with any inquiries about products, orders, shipping, or returns.
Business Information
drbook.store 📧 Email: thanhchauthan@gmail.com 📞 Phone: +44 7475 352330 🏠 Address: 11 Liverpool Rd, London, N1 0RP, United Kingdom
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 2:00 PM (GMT)
Sunday & Public Holidays: Closed
How to Reach Us
By Email: We aim to respond to all inquiries within 24 hours on working days.
By Phone: Call us during customer service hours for urgent support.
By Post: You can also write to our business address above.
