About Us

About Us

Last updated: 17 August 2025

Welcome to drbook.store – your trusted online destination for quality products, fast delivery, and reliable customer service.

Who We Are

Based in London, United Kingdom, drbook.store was founded with one mission: to provide customers with a shopping experience that is simple, secure, and transparent. We believe online shopping should be risk-free and enjoyable, with clear policies and customer-first service.

Our Mission

At drbook.store, we are committed to:

  • Fast Handling: All orders are processed within 1–2 business days.

  • Quick Delivery: Standard UK delivery takes 2–4 business days after dispatch.

  • Free Shipping: Every order is shipped free of charge.

  • Hassle-Free Returns: Customers enjoy a 30-day free return policy.

  • Secure Payments: All payments are SSL-encrypted and processed through trusted providers.

  • Customer Care: Refunds are issued within 7 business days of receiving a return.

Our Values

  • Transparency: No hidden fees or unclear conditions.

  • Reliability: Consistent processing and delivery times.

  • Trust: We comply with UK consumer protection laws.

  • Support: Quick and friendly assistance for all customer needs.

Why Shop With Us?

✔ Free UK shipping on all orders.
✔ 30-day free return policy — shop without risk.
✔ Secure checkout with multiple payment options.
✔ Responsive customer support.
✔ Compliance with UK consumer law and Google Merchant Center requirements.

Contact Us

If you’d like to know more about our store or need support with an order, please reach out to us:

drbook.store
📧 Email: thanhchauthan@gmail.com
📞 Phone: +44 7475 352330
🏠 Address: 11 Liverpool Rd, London, N1 0RP, United Kingdom