Payment Protection & Secure Checkout

Payment Protection & Secure Checkout

Last updated: 17 August 2025

At drbook.store, your security and peace of mind are our top priorities. We use advanced technology and trusted providers to ensure that every transaction is safe, transparent, and protected.

1. Secure Checkout

  • All payments are processed through SSL (Secure Socket Layer) encryption, ensuring your personal and payment details are protected at all times.

  • You will see the padlock icon in your browser and our domain name in the address bar when checking out — this confirms a secure connection.

  • We only work with PCI DSS–compliant payment gateways, which meet the highest international security standards.

2. Accepted Payment Methods

We accept a variety of safe and convenient payment options, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Maestro)

  • PayPal

  • Apple Pay & Google Pay (where available)

  • Other secure options shown at checkout

All payments are processed in GBP (£).

3. Fraud Protection

To protect customers from fraud:

  • We may use automated and manual security checks to verify transactions.

  • Suspicious or unauthorised orders may be cancelled for your protection.

  • Customers may be asked to provide additional verification if required by their bank under Strong Customer Authentication (SCA) regulations.

4. Privacy & Data Protection

  • drbook.store does not store or have access to your full credit/debit card details.

  • Payment data is handled only by trusted third-party providers and used exclusively to complete your purchase.

  • Your personal data is processed in line with the UK GDPR and our Privacy Policy.

5. Refund Safety

  • Refunds are always issued back to the original payment method used during purchase.

  • We will never request sensitive details (such as card PINs or passwords) to process a refund.

  • Refunds are processed within 7 business days once your return is received and approved.

6. Customer Responsibility

For your own security, please:

  • Never share your account or payment details with anyone.

  • Ensure you are shopping on our official website: www.drbook.store.

  • Contact us immediately if you suspect unauthorised activity.

7. Contact Us for Payment Queries

drbook.store
📧 Email: thanhchauthan@gmail.com
📞 Phone: +44 7475 352330
🏠 Address: 11 Liverpool Rd, London, N1 0RP, United Kingdom